Creative Account Manager

Kindred Group 


Kindred Group has brought together 11 of Europe's most successful online gambling brands – forming one of the largest online gambling companies in the world.


Role Overview 


Manage and grow relationships with our internal clients by adding relevant strategic value ensuring best in class creative briefs and the effective and efficient delivery against them


Job Description


  • Writing and approving creative briefs
  • The day-to-day management of clients' marketing and advertising campaigns
  • Work with the Brand Creative Team, to ensure all work is developed on-brief, on brand, on budget and on time to our Clients
  • Work with Marketing Intelligence team, Brand Management & Brand Creative Service Planner to gather key insight for Type 1 Creative Strategic briefs and general market knowledge
  • Forward plan/forecast with key Clients
  • Identify and develop new opportunities within existing Clients so we can be proactive with creative and ideas
  • Responsible for management of your portfolio of Clients; understanding their needs and identifying new opportunities we can proactively support them in finding solutions to
  • Clearly communicate the progress of your projects to Clients, Creative Services Team and any external Production Partners
  • Responsible for negotiating and getting approval of Production costs, with all relevant stakeholders
  • Responsible for generating production schedules for in-house and external Production Partners, as well as arranging and chairing Production meetings
  • Maintain awareness and control of situations which may lead to risk for your projects and manage accordingly
  • Ensuring the completion of projects to a specific schedule and within an agreed budget
  • Reviewing creative work produced against your client briefs and giving relevant feedback to ensure best outcomes
  • Resolve issues to maintain and strengthen Client trust
  • Manage senior management expectations regarding Client or project challenges
  • Understand and manage project priorities from Clients and resolve any resource clashes
  • Generating accurate reports and status notifications
  • Creative resource management when required
  • Managing the workflow schedule when required


Skills and Experience Required


  • Experience in professional client relationship management
  • A solid background in advertising, design or marketing
  • The ability to plan and strategise
  • A persuasive and confident approach to creative projects
  • Excellent written and oral communication skills
  • Effective project management capabilities
  • A keen attention to detail and budgetary restraints
  • Full awareness of creative processes and techniques – including digital platforms and TV
  • The ability to work as an authoritative figure in a busy team
  • Ability to prioritise tasks and manage your own time and workload
  • Excellent motivation and negotiation skills
  • A passion for identifying opportunities to be proactive with creative ideas
  • Stakeholder management


Kindred is an equal opportunities employer committed to employing a diverse workforce and an inclusive culture. As such we oppose all forms of discrimination in the workplace. We create equal opportunities for all our applicants and will treat people equally regardless of and not limited to, gender, age, disability, race, sexual orientation. We are committed not only to our legal obligations but also to the positive promotion that equal opportunities bring to our operations as set out in our sustainability framework.


Close map
Kindred House, 17-25 Hartfield Road, Wimbledon, London, United Kingdom, SW19 3SE
  • Office:
  • Type of Employment:
    Full Time Permanent
  • Reference Number:
25 Days Holiday
Private Medical
Wellbeing Allowance
Maternity/Paternity leave
Eye test
3 days CSR leave
Anniversary awards
Travel loan
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