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Insight Analyst

Kindred Group 

 

Over the last 20 years, Kindred Group has brought together 11 of Europe's most successful online gambling brands – forming one of the largest online gambling companies in the world. We offer 25 million customers a great form of digital entertainment, fine-tuned to present an unforgettable experience in a safe and fair environment every day

 

Job Description

 

  • Informing strategic decisions relating to Kindred's reward performance and competitive positioning with relevant and timely data-evidenced customer insight.
  • Working in partnership with key stakeholders such as Data & CAN teams to solve reporting requirements and identifying opportunities for improvement through insights derived by data.
  • Shape business requirements and performance measurement and challenging existing ways of working to enable positive change.
  • Manage relationship with BI teams; Help to build suite of reward reports to increase visibility & data discovery around the business. 
  • Collaborate with Reward Strategy team leads, to identify opportunities to increase their efficiency and effectiveness of rewards through the better use of data and information.
  • Provide necessary information to relevant stakeholders about their bonus spend at any time and its split by various categories
  • Working with Tech team; Responsible for ensuring all reward data is standardised, accurate & timely.
  • Align commercial & financial reporting, ensuring spend is clear & visible.
  • Work closely with the other members of the Data & Experience team to define project solutions that fit within the organisation's strategic aims.
  • Developing meaningful insights so that Bonus and reward strategy meet Groups financial targets and deliver best customer experience
  • Working with Analytics teams; development clear measurement guidelines for all our reward spend. 
  • Work with Reward Strategy team to define Success KPI's.
  • Reduce ‘Rewarding' as the reason for customers churning.

 

Your experience

 

  • Strategic and creative thinker that understands techniques, tools and approaches for analysing and deriving insight from both qualitative and quantitative data
  • Able to work autonomously and to tight deadlines, effectively prioritise and deliver to a high standard whilst under pressure
  • A highly motivated and proactive individual putting customer in a heart of everything they do
  • Stakeholder management experience 
  • Experience working with marketing analytics and performance optimisation
  • Comfortable working in a fast-paced dynamic work environment with various teams
  • Strong communication skills required
  • Data focused, and ROI driven with strong analysis and reporting skills
  • Experience in using tools to communicate with Data sources. E.g. SQL, R, SAS & Excel

 
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Location
Kindred House, 17-25 Hartfield Road, Wimbledon, London, United Kingdom, SW19 3SE
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  • Office:
    Gibraltar, London, Malta
  • Type of Employment:
    Full Time Permanent
  • Reference Number:
    MAR0252
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25 Days Holiday
Private Medical
Wellbeing Allowance
Maternity/Paternity leave
Eye test
3 days CSR leave
Shares
Pension
Anniversary awards
Travel loan
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